Orders are not processed on Sunday and national holidays. Products in the victoriahairwig.com will ship within 1-3 business days after payment confirmed, Pls be noted that orders received after 5PM will dispatch at the next business day. For emergency order pls contact us in advance as you can.
All orders are shipped via DHL with receipt confirmation and insurance. It takes approximately 3-7business days to most destinations. Orders would be shipped once payment is confirmed and cleared. We will send DHL tracking No by shipping notice in mail. so please check your registed mailbox for tracing your order timely. Under some special case We reserve the right to change the express courier or delivery method when necessary.
We will not be responsible for shipment delays due to weather or force majeure; we will try our best to ship out products at the specified timeframe promised. However, we advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported 3 business days of the date of delivery. Once confirmed that an incorrect item was sent, we reserve the right to resend the correct product or refund your money. However, Pls return incorrect products we sent to us and shipping cost covered by our side.
So correct full shipping address is very important since Security problem is getting worse in some area, it will be benefit for both of us. Please don't use any POX. Box address, package may be lost.
Please use Physical address, and make sure there is someone be able to sign for the package
We will recommend u leave your phone No. for DHL to contact.
We are NOT RESPONSIBLE for package lost in these cases:
A. Shipping address is not clear or wrong; DHL won't be able to find it.
B. Nobody to sign for the package and DHL leave at door, package stolen
C. Signed by someone else you don't know which means malicious stolen
We will be RESPONSIBLE for under-mentioned and full refunding:
A. we put the wrong address which didn't match your given address
B. DHL delivery to another wrong address instead of your given address.
Customs duty charge:
International Shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.
by WALKER G.
Glad I found this hair company again because their bundles are so soft plus, the hair lasts for a while! Great quality for a affordable price
by Q***n W.
Got the hair and it feels amazing! It\'s soft, no smell, no shedding! Definitely will order more from them! It also came before expected delivery!
by kathlieen H.
I always purchase hair from this vendor... the best... Thanks
by Eva Green
This hair is gorgeous. I have not put it in yet but it is Exactly the luster I wanted. It is soft, does not tangle when running my fingers through it. It does not have a smell and it is true to length.
by S***e N.
Very cute HAIR Eres soft smooth wonderful i will order More thanks very good seller
by B*** a H.
I really liked the hair, the hair is beautiful. The only negative point for a delay to send the hair. i is more than happy to send me a gift.
by G***e A.
Item came on time and it was just as described
by I***d O.
I loved this HAIR ever super long love it. q say anything of smooth Always the best
by C***a L.
The hair is soooo soft. fastest shipping came in about 4 days!! Does have a slight machinery smell but will ago away once wash. hoping it takes dye well. will see after I color it.
by J***o S.
Gorgeous 4 days received say nothing! soft silky hair! thanks very much
by Daniel J.
Excellent as always
by C***e H.
Beautiful! I am a happy client. Fast shipping!
by M***a M.
this hair is beautiful. i will leave more feedback once i install. but so far it is sooooo soft and i love it.
by Ann M.
Best hair I\'ve had so far it\'s so soft no smell to it the communication was great
by Robbia Wallace
So far so good .... I didn\'t install the hair yet so I will give an updated review. I received the hair very fast. I ordered the hair Tuesday night and the hair was delivered Friday. It feels so soft and it is nice and long. I can\'t wait to install it.
by K***a R.
I really had a great experience with this seller! She answered all of my questions and provided me with excellent customer service! Hair has a beautiful luster very soft and true to length.. I will come back again
by O*** a W.
Bought for my sister, she loves the hair, and she\'s had it in for about 3 weeks now. No complaints
by M***a P.
I love the hair it is very soft, it doesn\'t have a bad smell to it & I love the inches of the hair & I order the hair on a Saturday & I received it on Thursday morning but overall I love the hair & it hasn\'t been shedding that bad at all.
by D***a J.
The hair is really soft and true to length maybe even longer
by T***a H.
I always get my orders from this vendor... one of the best vendors. Thanks
by S***a F
Very beautiful thank you :)
by R***a K.
Thank you for the best hair!!!!!! You never disappoint. No shedding. Soft. Doesn\'t tangle. It\'s really good.
by S***a F
This hair is great!!!! It\'s true to length and it\'s shinny and thick . Im very satisfied with my purchase
by Amaka e.
Nothing to say it\'s perfect thank you
This hair is beautiful. It is very soft and the luster is gorgeous. I would always buy again
I absolutely love the quality of the hair. I purchased 20, 22 & 24inches. I order the hair Sunday and I received the hair by Tuesday. They kept sending me messages to make sure I received the hair. I would definitely be buying all my hair from this company. thank you guys for the excellent service
by J***r D.
Nice hair. Very soft. I would suggest getting four packs so that the hair is full. No shedding or friziness.
by A***a R.
Hair was as described I love working with Victoria she has excellent customer service and always provide great quality hair
by J***a S.
Fast shipping, love the hair!
by Chelsea E.
This Hair is the BEST!!!loooove how soft and smooth the hair is its so silky and bouncy !!! Great communication with seller.I I will DEFINITELY ORDER AGAIN!!!!
by L***e M.
Beautiful... fast .. excellent service... soft and full... 100% true love... you still ordinerò... thanks for gift :))
by Quantia Esquilin
just received my hair... i love it so far... no smell... i tested it out by curling two pieces of it and the curls came out really pretty... the seller was very helpful and very nice... she always responded back and my hair came in three business days
by Devi Adams
I was very satisfied with thehair quality! When you order you receive 4 bundles but I only needed to install 3! The seller helped me with my order so much because i accidentally cancelled my order and needed to reorder, i got the hair installed today and I am in love with my hair! I will definitely reorder hair from this vendor and I extremely reccomend that you order your hair from them!