Orders are not processed on Sunday and national holidays. Products in the victoriahairwig.com will ship within 1-3 business days after payment confirmed, Pls be noted that orders received after 5PM will dispatch at the next business day. For emergency order pls contact us in advance as you can.
All orders are shipped via DHL with receipt confirmation and insurance. It takes approximately 3-7business days to most destinations. Orders would be shipped once payment is confirmed and cleared. We will send DHL tracking No by shipping notice in mail. so please check your registed mailbox for tracing your order timely. Under some special case We reserve the right to change the express courier or delivery method when necessary.
We will not be responsible for shipment delays due to weather or force majeure; we will try our best to ship out products at the specified timeframe promised. However, we advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported 3 business days of the date of delivery. Once confirmed that an incorrect item was sent, we reserve the right to resend the correct product or refund your money. However, Pls return incorrect products we sent to us and shipping cost covered by our side.
So correct full shipping address is very important since Security problem is getting worse in some area, it will be benefit for both of us. Please don't use any POX. Box address, package may be lost.
Please use Physical address, and make sure there is someone be able to sign for the package
We will recommend u leave your phone No. for DHL to contact.
We are NOT RESPONSIBLE for package lost in these cases:
A. Shipping address is not clear or wrong; DHL won't be able to find it.
B. Nobody to sign for the package and DHL leave at door, package stolen
C. Signed by someone else you don't know which means malicious stolen
We will be RESPONSIBLE for under-mentioned and full refunding:
A. we put the wrong address which didn't match your given address
B. DHL delivery to another wrong address instead of your given address.
Customs duty charge:
International Shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.
by Nicole Patterson
this hair is beautiful. this is my 3rd order and I\'m truly pleased with this product...fast delivery love it
by C***a M.
i loved the hair. it was as described. delivery was fast. Cant wait to have it done. Thanks
by C***n M.
fast shipping and great customer service! i have not installed yet but when i do, i will upload pictures! i will be ordering from this seller again.
by U***y M.
by Shantel. T.
So I\'ve had the hair in for about two-three weeks... the hair is really nice... it didn\'t have a smell and the bundles were soft
Used this hair two times already absolutely love it
by M***e A.
by J***a S.
so beautiful I\'ve ordered b4 and will continue only thing I haven\'t been able to use my coupon from my last order hopefully ill get $10 off this time
by Patrice Hancock
The bundles are beautiful. At first I thought I wasn\'t going to have enough my hair came out really good.
by J***e S
Fast shipping! Order Friday night received Tuesday around 1:00 pm! Extremely thick bundles, hair is thick, ends of hair looks normal. Has a little bit of a smell, but washing will take it away! Washes really well, no shedding while washing. I\'m extremely happy with my first purchase
by K***i W.
I really love the texture of this hair ! It feels so light to the touch n barely tangles . I have 24,26,28 n i only have 2 1/2 of those installed .
by C***a W.
Hair is beautiful .... but until I install I\'m going to give 4 stars but overall its beautiful I\'m very pleased
by B***a S.
Awesomeness!!!!!! This is my 5th time ordering from this company, they have never disappointed me. Excellent quality hair, quick shipping, awesome customer service. Hair is beautiful, soft, and hold curls well. i will never order from another vendor. Thank you
by Chelsea Renee
Top quality love them been buying from them for two years now
by C***e S.
Hair is always great get a little stiff after month use conditioner often I love this hair been buying it for over a year now
by J***r B.
Shipping wast very fast, came after 3 days! Hair had this smell but was gone after washing it and its THIN , but good, im very satisfied. And the seller was nice, she respons fast.
Fast shipping, good customer care and good quality hair. Thanks VICTORIA hair - Western Australia
by K***y G
THIS HAIR ! HANDS DOWN IS THE BEST HAIR IVE BOUGHT .. DYED IT AT LEAST 4 TIMES TO GET AN ASH BLONDE COLOUR & IT STILL LOOKS BRAND NEW AFTER CONDITIONING AND STRAIGHTENING IT .. WILL DEFO PURCHASE AGAIN
by S***a J.
The hair soo soft and pretty like this is my second time ordering and I will be ordering again
by Val Erie
I so loved this hair. I dyed it and cut it will definitely come back and buy and I still got my bundles and never got tangled. very easy to brush a comb through. love it
by J***a s.
The hair is extra soft and beautiful there\'s no smell. I just had my hair installed today . It\'s extremely beautiful I love this hair absolutely no shedding of any kind. One additional thing I didn\'t receive any gifts. Other, than that I\'m very please!
by S***r P.
Love this hair will order again
by S***r P.
Love this hair will order again
by Vannesa N.
i havent installed the hair yet but its so soft to touch, doesnt have much of a smell but i feel like if you wash it the smell will go out. Thank you for the fantastic customer service and for the gifts in the package.
by B***e S.
Absolutely love the hair!!!! It\'s so soft and it\'s thick so it doesn\'t look thin when I put it in. Got a message from the company to make sure that everything was right with the order. Overall very amazed with this product and will definitely buy more again!
by Yonke T.
Beautiful hair...definitely will be purchasing more! Can\'t wait to install!
This was my 1st time ordering hair from here and i am impressed. This hair came extremely fast. I love it. Had it sewn in and couldn\'t even use all of the bundles. I cowashed the hair, no smell, no color coming out in the water, minimal shedding & it can hold a nice curl. I will definitely order again.
by M***a E.
Never fails love the hair , will order again . Thank you
by Kiara Turner
Placed the order and received it fast. Great communication with seller and found being able to track the shipment quite useful. Hair feels great, will be making a wig so i will upload a picture when I get it done. Thanks
by Laci J.
so far hair is very nice!! i was worried but seller was very responsive. i reccommended to others as well. Very pleased with my order. thank you.
by Rydim Deya
I Love My Hair It\'s So Soft Can\'t Wait To Install Ir
by A***o N.
Love this hair! Highly recommend
by Kate Utsu
Haven\'t installed yet but seems like good quality... Have a slight smell but I think it would come out once washed .
by D***E M.
this hair is great I always get my hair in two days unless I order Friday then I receive it Monday . true to length sheds minimum this is my 6th time ordering so that speaks for itself! order order order Victoria is great at customer service quick reply and makes u feel confident n the price n quality of the hair !
by I***n L.
BEST BEST BESTT HAIR EVER ! No shedding , no tangles , no smell and reverts back when straighten !
Victoria is great , excellent customer service this is my 2nd time ordering & I love it !!!
by K***y G
Absolutely in love with my hair, am never disappointed, they keep me coming bk.. Best ever, thank you!!!!!
by K***a K.
I love love my hair, I have never been disappointed, they keep me coming bk, the seller communicated with me everyday until I received my hair, the hair was delivered in 3 days, shipping extremely fast... They quality is amazing , i have absolutely no shedding... Love love love my hair.
by V***a B.
Bundle end is thick,hair is bouncy and soft,I love it!!!
by Q***a T.
Feel so good nice and soft I bought 10" 12"14" no shedding no scent I love them will shop again
by K***y H.
Hair came before estimated date second time offering love the hair.
by Hillary B.
Ordere hair for my daughter Hair is very very soft and silky no smell ordered Sunday night came wed morning very true to length .
by S***n T.
Gorgeous hair. 2nd time purchase. Will buy again!!!!!
by W***y C.
Ordered my hair Wednesday and received today. Very good customer service and hair is beautiful. Not as full as I would like but it\'s nice. No odor upon arrival and is very soft. I ordered Mink Brazilian straight (16,18,20). I highlighted the hair and the color took well. Will buy again!!! I have attached pics of hair in original state as well as after highlighted. Will do another review after install.
by B***y D.
Love the hair! Installed in clients head today, client also loves hair! Will be ordering again SOON!
by T***h P.
Contact with her is awesome love the hair so far very soft will post a picture of installment this weekend
it has almost been a week since my installation and I am more than pleased. Hair is so soft and easy to maintain, minimal shedding, and no tangle will MOST DEFINITELY be ordering from this hair company
Absolutely in love, so excited to install!!! I\'ve already recommended this hair to so many of my friends customer service was so sweet & shipping was extremely fast!! Will upload more pictures once I install!!
by A***i H.
hair is excellent. I\'ve dyed the hair washed the hair experienced no shedding no tangles ...the hair is perfect. ... i got a 26 24 22 20 n 18. will return wit more feedback after installed