Orders are not processed on Sunday and national holidays. Products in the victoriahairwig.com will ship within 1-3 business days after payment confirmed, Pls be noted that orders received after 5PM will dispatch at the next business day. For emergency order pls contact us in advance as you can.
All orders are shipped via DHL with receipt confirmation and insurance. It takes approximately 3-7business days to most destinations. Orders would be shipped once payment is confirmed and cleared. We will send DHL tracking No by shipping notice in mail. so please check your registed mailbox for tracing your order timely. Under some special case We reserve the right to change the express courier or delivery method when necessary.
We will not be responsible for shipment delays due to weather or force majeure; we will try our best to ship out products at the specified timeframe promised. However, we advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported 3 business days of the date of delivery. Once confirmed that an incorrect item was sent, we reserve the right to resend the correct product or refund your money. However, Pls return incorrect products we sent to us and shipping cost covered by our side.
So correct full shipping address is very important since Security problem is getting worse in some area, it will be benefit for both of us. Please don't use any POX. Box address, package may be lost.
Please use Physical address, and make sure there is someone be able to sign for the package
We will recommend u leave your phone No. for DHL to contact.
We are NOT RESPONSIBLE for package lost in these cases:
A. Shipping address is not clear or wrong; DHL won't be able to find it.
B. Nobody to sign for the package and DHL leave at door, package stolen
C. Signed by someone else you don't know which means malicious stolen
We will be RESPONSIBLE for under-mentioned and full refunding:
A. we put the wrong address which didn't match your given address
B. DHL delivery to another wrong address instead of your given address.
Customs duty charge:
International Shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.
by C***y N.
communication was awesome, delivery was fast, no problems with my order. hair is soft smells good. haven\'t installed it yet, i will in a couple of days..pics to come..will order again thanks
by B*** a H.
Hair is beautiful. You can also curl to your like. I love ordering from this company shipping fast, communication is great. Also there very nice. I love this hair.
by A***a B.
The customer service is excellent! The quality of the hair is very good! The hair colors very well! No shedding, very soft, Will definitely buy from store again
by O***i A.
Best hair ever, holds its curls, seller is such a wonderful being,helped all through the delivery period, got my hair within 3 to 4 days
by Q***n W.
By far the best vendor I have EVER PURCHASED FROM THIS WEBSITE! I\'m a hair stylist so u know I\'m always for good quality hair. This hair is more than 5 stars. It took to color very well. It has no shedding and looks beautiful as I can see I\'m the pictures I had posted. Highly recommended to you!I\'m going to order more from this store!
by T***a B.
The best hair I have order on this site!!! it\'s so soft I love it!!! I have had it in my head for a week now and it still looks absolutely amazing!!!!
by W***m O.
The hair has no smell which is great. I ran my hands through it so many times and no shedding. I have enjoyed my hair It was so soft and after I co washed it no shedding or nothing. I went on vacation and I must say I love this hair the curls always stayed the same the hair never really get tangled and with the proper care this hair will stay beautiful. I am so happy about the results of this hair and I will for sure buy more hair from this vendor, great communication and just all the way pleased with everything thank you.. VERY good seller!!!
This hair is amazing so far, will be installed on Friday. I order the hair Thursday and received it Monday morning. The bundles are nice and thick and the end aren\'t brittle or dry. Hair also didn\'t have any weird chemical smells. I\'ve told my friends about it and they will be ordering also. I will post pictures after I install it.
by R***a K.
Love the hair. This is my second time ordering from them and they\'ve not let me down yet. Still no shedding. And hair still bouncy and LOVINGGG it as you can see!
by T***a B.
The best hair , absolutely worth every penny !!! Always get this hair lasts me a year because its easy to take care of soft curls intack , always great. gets lots of comments thank you so much will be ordering again very soon. Highly recommend! If you want good hair get it from here.
by Y***a M.
I am very impressed with this hair company, the shipping is super fast! I got my hair in about three-four days. The hair is very soft and legit. The bundles are full too! I am surprised I was able to get such quality hair at such a price . I just introduced two of my friends to this hair company and they are going to order hair this week. Victoria even keeps you updated ever step of the way! I am happy I just found my new hair plug and will definitely order my hair from here from now on, thankyou so much
Beautiful hair full bundles. Omg the bundles were soooo full I ordered 3 bundles. The hair is full from the top to the ends. I will definitely order again
by I***d O.
Customer service was very alert and answered all of my questions quickly. The product is soft and doesn\'t have any weird smells. I haven\'t installed it yet ❤️ I always got a small gift w/ my purchase. I definitely will purchase from here again :)
by O*** a W.
The seller was very responsive and very helpful in regards to my questions.. The hair itself is exactly like the picture!! I will be ordering and recommending people to come buy from here!! And I also had a free gift included. Will update once it\'s installed
by P***s J.
Very nice hair ,thick bundles , true to length , hair is full to end , good communication . They communicated all the way until I got my hair . Will definitely order again I love it , very quick delivery
by M***a W.
MOre THAN FIVE STARS HAIR!!!Hair is very soft and true to length !! its beautiful as describe in the picture...IM IN LOVE WITH THIS HAIR...great communication!.. fast shipping!! I will order again!
by F***y F.
The hair is soft, true to length and sellers communication was on point! The only problem I had was with the delivery company(FedEx). Other than that my hair came on time!
by C***y N.
The seller was so nice and communicated with me from purchase until it\'s delivery. The product is even better than the pictures. Minimal smell, no shedding, true to length and a gorgeous texture. I love the packaging of the hair
I really don\'t have any negative things to say about this hair. After a season using ,it\'s still so excellent.no tangle or shedding at all,and take the color so well.I love it so much ,just ordered again from here I really absolutely love how the pattern stays in its shape after you install the hair. I used about 3 bundles , the bundles was so thick all .. and the seller is very nice also, great customer service
by T***a B.
this hair is still awesome after 2 months!!!
by A***a M.
thank you for this amazing hair so soft and pretty love love love amazing customer service
by L***s K.
Best service ever, ordered on Friday received on Tuesday, the supplier kept in contact from the time I placed my order until I received it. The hair is great quality, soft and natural feel.
by April D.
The hair is very soft only one piece of hair after running my fingers through many times, GREAT COMMUNICATION, the smell wasnt good but it wasnt bad I only used two bundles and its very thick. very shiny.
by Y***e M.
Thick bundles I love it ! Hair is super soft. It has a nice body wave texture. This hair straightens out bone straight!! 5 stars for the price. Shipping was 2 days . The ends did get a little dry but a little oil fixed it.
by S***a M.
I\'m very pleased on how fast the hair came! The hair was very soft and bouncy. I won\'t be installing the hair until about another month or so though so once I install it I will update with pics! But as of right now I am very satisfied with the hair and the seller was very helpful and kept me updated on the hair and everything I need to do.
by D***a A.
I received the order very fast. The merchant kept me updated on my order. I\'m very pleased with the process on this order. I can\'t wait to get it installed. The hair is very soft to touch!!
by K***a I.
Hair had no smell. No tangling whatsoever even after install no tangling there wasn\'t any shedding as well. I love it!! Will be back again! I\'m very pleased.
I ordered on Tuesday and received the hair his morning . I like it .. No smell, very soft and true to length . I
will install tonight and post pics within a month with another review
by Chanta. W
am happy I received my order on time, nice hair fast delivery
I bleached and dyed this hair and it was still soft and beautiful . It holds curls well , haven\'t had any shedding . The shipping was fast .
by T***a C.
this is my second time ordering this hair after my daughter took the first one I really love it it\'s nice and soft and bouncy the seller communication was awesome shipping was very fast buyers you don\'t have to think twice about this hair if you\'re looking for quality for your money look no more this hair is the best ever