Orders are not processed on Sunday and national holidays. Products in the victoriahairwig.com will ship within 1-3 business days after payment confirmed, Pls be noted that orders received after 5PM will dispatch at the next business day. For emergency order pls contact us in advance as you can.
All orders are shipped via DHL with receipt confirmation and insurance. It takes approximately 3-7business days to most destinations. Orders would be shipped once payment is confirmed and cleared. We will send DHL tracking No by shipping notice in mail. so please check your registed mailbox for tracing your order timely. Under some special case We reserve the right to change the express courier or delivery method when necessary.
We will not be responsible for shipment delays due to weather or force majeure; we will try our best to ship out products at the specified timeframe promised. However, we advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported 3 business days of the date of delivery. Once confirmed that an incorrect item was sent, we reserve the right to resend the correct product or refund your money. However, Pls return incorrect products we sent to us and shipping cost covered by our side.
So correct full shipping address is very important since Security problem is getting worse in some area, it will be benefit for both of us. Please don't use any POX. Box address, package may be lost.
Please use Physical address, and make sure there is someone be able to sign for the package
We will recommend u leave your phone No. for DHL to contact.
We are NOT RESPONSIBLE for package lost in these cases:
A. Shipping address is not clear or wrong; DHL won't be able to find it.
B. Nobody to sign for the package and DHL leave at door, package stolen
C. Signed by someone else you don't know which means malicious stolen
We will be RESPONSIBLE for under-mentioned and full refunding:
A. we put the wrong address which didn't match your given address
B. DHL delivery to another wrong address instead of your given address.
Customs duty charge:
International Shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.
by N***i T.
Amazing hair! Amazingly fast delivery!
This is some good hair, there was no shedding or smell. The shipping was very fast it only took 3 days to get to me. The seller Victoria was a very good communicator and made me feel welcomed. I will definitely be ordering again.
by C***a R.
it\'s been a month already and this hair is still beautiful!!!!
by PLEACH O.
Always fast and great service. It even came with a free weace cap. Can\'t wait to install this 2nd order
by L***h C.
Hair is everything that was expected! No shedding, soft, easy to work with and reliable!
by WALKER G.
Very beautiful hair
by R***i S.
the quality is super good. and the shipping was fast. not to mention the service/vender #amazing
by J***a H.
Good hair love the texture of it.I will highly recommend it!!
I going through some things right now and the seller Victoria was very understanding ... I needed my order faster than the usual time and my product was delivered extremely fast. Thank you very much for being so wonderful. The kind words you said to me I thank you... Yes I will order again. Hair is very soft and beautiful to the touch. I would give 10 stars if I could. Vanessa
by T***a W.
hair was ordered Monday late night and I received it today and it was beautiful. the communication from Victoria was amazing.
by A***i D.
Love the hair so far
by R***e K.
I ordered Sunday and she told me I would get it by Thursday which I did. When I received my hair the packaging was great, the texture look and felt great. I dyed it overnight then co wash it the following night and the curls held up well. There was no shedding at all. I\'ve been wearing the hair for 3 days now and am in love
by N***i K.
nice hair and the seller was very nice in communication took time to explain in details how to keep the hair well no shedding came very fast and in good conditions order on Tuesday and came on Friday l love the hair l recommend
by W***a G
I\'ve had this hair in for a few days now and I love it. VERY minimal shedding, close to none and it looks so natural, I\'ve gotten so many compliments on it !
by R***a J.
I definitely can\'t wait to get it installed, but the curls are beautiful. Packing & delivery was great...
by S***a M.
This is the best hair! 4 time ordering it, just cuz I\'m in love. Great texture, no shedding, or heat damage. Washable anytime, and goes back to its natural state. MUST ORDER IT!!!
by S***r W.
Pretty good so far haven\'t installed or even Co washed yet but so far so good..
by Khar D.
The hair came in super fast! The hair was so soft it felt like butter. It did have a little bit of a strange smell but after washing it the hair was fine. It also holds a great curl. I curled once and rolled the hair and it lasted me all week. I love this hair. I\'ve had it in for about 2 weeks and there has been no shedding so far. I would definitely recommend this hair to anyone looking for quality hair for a good price
by A***I A.
Very Thick , True To Length , 4 Start Because I Havent Installed Yet
by L***a P.
First of all let me just say that the shopping was so damn good ! It took only 3 days to reach my doorstep, and coming all the way from China that\'s hella good. I missed DHL because I wasn\'t home, but they made sure to try again the very next day, and I got my hair with no problem. I haven\'t yet felt the hair or took it outs it\'s package so I will leave additional feedback after I install the hair and a couple of days of having it in. I highly suggest you order this hair if your in need of hair in a rush don\'t hesitate to purchase this hair. The seller made sure I knew every time the tracking was updated , and was very very helpful.
by L***n H.
I am super excited about this hair. I love it. It\'s soft the curls are bouncy the wefts are thick. It doesn\'t have a bad smell but does smell like new hair.
by A***a J.
i love this hair , it is very thick & holds curls
by L***a J.
GREAT PRICE , QUALITY, and fast shipping!! I received it in 3 business days I washed it, and it is soft and flowy! Im happy for my purchase
by L***y G.
loving my hair , no smell and it barely sheds
Great communication, never disappoints me. Great hair also
by Amber Davis
Hair was soft and shipping was fast. Excellent communication with seller. Hair has a little smell but nothing a co wash or a quick shampoo can\'t fix. I will leave additional comments after installation